Coconutreat is committed to maintain high standards of quality, superior value and prompt service. We do not give out free samples of our Coconut Oil because we are confident you will be totally satisfied with the quality of our Extra Virgin Organic Coconut Oil. If the quality of our Coconut Oil does not meet your satisfaction we will promptly refund the purchase price of a 32-oz. jar within 30 days from purchase, minus the shipping cost. (Maximum of $22.99 ). All we ask is you explain why you are dissatisfied. We do not require you to return the product you originally purchased. This policy is just one indication of our full commitment to the total satisfaction of our online customers. One refund request valid per household.